Promega's Cookie Policy

We use cookies and similar technologies to make our website work, run analytics, improve our website, and show you personalized content and advertising. Some of these cookies are essential for our website to work. For others, we won’t set them unless you accept them. To find out more about cookies and how to manage cookies, read our Cookie Policy.

If you are located in the EEAEuropean Economic Area, the United Kingdom, or Switzerland, you can change your settings at any time by clicking Manage Cookies in the footer of our website.

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Instrument Service and Support

Promega provides comprehensive service and support for all our instruments. We can assist you with troubleshooting, provide reagent and application information and be a scientific resource for your success. Choose your instrument below to access support for each product line, including instrument registration, service and support options, technical literature and service binder forms. 

Shipping times during the Christmas season: Last regular shipment of refrigerated goods, December 16, 2026. Special deliveries after consultation under +49 6227 6906-291. From January 4, 2027 normal shipping times. Shipping of products transported at room temperature is possible except on public holidays.
maxprep-maxwell-min

Maxwell® and Maxprep® Nucleic Acid Extraction Systems

Instrument registration, service and support options, technical literature and service binder forms.
glomaxinstruments

GloMax® Microplate Readers and Luminometers

Instrument registration, service and support options, technical literature and service binder forms.
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Spectrum CE Systems

Instrument registration, service and support options, technical literature and service binder forms.
Choose your country

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Canada
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United States
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Pacific Asia

Australia
China
India
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Singapore

Europe

Austria
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Belgium
Denmark
(Incl. Faroe Isl. & Greenland)
Estonia
Finland
(Incl. Åland)
France
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Germany
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Iceland
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Italy
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Netherlands
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(Incl. Svalbard)
Poland
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Portugal
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Spain
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Sweden
Switzerland
United Kingdom

Manage Cookies

Necessary Cookies

We use these cookies to ensure our site functions securely and properly; they are necessary for our services to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in, using a shopping cart or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our services will not work without them. Like the other cookies we use, strictly necessary cookies may be either first-party cookies or third - party cookies.

Allow Preference Cookies

We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences.

Allow Performance/Statistics Cookies

We use these cookies to collect information about how you interact with our services and to help us measure and improve them. For example, we may use these cookies to determine if you have interacted with a certain page.

Allow Marketing Cookies

We and our advertising partners use these cookies to deliver advertisements, to make them more relevant and meaningful to you, and to track the efficiency of our advertising campaigns, both on our services and on other websites and social media.

Your Privacy Choices

Our website supports your privacy choices by allowing users in select regions to opt out of specific types of sharing/sales/use of cookies and technologies for Targeted Advertising. Visit our Privacy Policy and Cookie Policy pages to learn more about these topics.

Targeted Advertising

Deselect this checkbox to disable cookies related to targeted advertising in your Promega experience. These advertising cookies will no longer be set for this browser and device.

Note: These settings are based on necessary cookies that are placed on your device, and if those cookies are cleared or you access the website from another browser or device, advertising cookies might be reset by default in the future, from which you can opt-out.