Maxwell® FSC Service and Support Products

AS4600

Choose the Service and Warranty Products that Best Suit Your Needs

  • Upgrade your instruments one year warranty to the Premier Warranty
  • At the end of the first year, continue protecting your investment with the Standard or Premier Service Agreement
  • After the first year, maintain your instrument's performance with the Preventive Maintenance package

Choose Service and Warranty Options

Term of Service Agreement

Catalog number selected: SA3102

Your price:
Add to Cart
This product is discontinued
This product is available under our Early Access program - Learn More
This product is available under our Catalog (FT) program - Learn More
Maxwell® FSC Service and Support Products
Standard Service Agreement/1 year
Your price: Log in
Change Configuration

Upon purchase of the Maxwell® FSC Instrument, the instrument will be covered by a one-year Standard Warranty. The Standard Warranty covers all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request*. If your Maxwell® FSC Instrument needs repair, we will provide a box for shipment of the instrument back to our service facility. We will repair it and return it performing to original factory specifications. Preventive Maintenance service is available separately.

If you need additional coverage during the one-year Standard Warranty period, a Premier Warranty Upgrade is available. The Maxwell® FSC Premier Warranty Upgrade includes all parts, labor and shipping to and from our depot repair location as well as your choice of a loaner instrument within 1 business day* or on-site service visit by a factory-trained service technician within 2 business days*. Additionally, it includes one Preventive Maintenance event per year, which can be performed by returning the instrument to an authorized service center or by an on-site visit by a service technician. Additional Preventive Maintenance service is available separately.

Once the initial one-year Standard Warranty has expired, there are several options for continuing service coverage: 

Maxwell® FSC Standard Service Agreement 

The Maxwell® FSC Standard Service Agreement, covers all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request*. If your Maxwell® FSC Instrument needs repair, we will provide a box for shipment of the instrument back to our service facility. We will repair it and return it performing to original factory specifications. Preventive Maintenance service is available separately.

Maxwell® FSC Premier Service Agreement

The Maxwell® FSC Premier Service Agreement, includes all parts, labor and shipping to and from our depot repair location as well as your choice of a loaner instrument within 1 business day* or on-site service visit by a factory-trained service technician within 2 business days*. Additionally, it includes one Preventive Maintenance event per year, which can be performed by returning the instrument to an authorized service center or by an on-site visit by a service technician. Additional Preventive Maintenance service is available separately.

Maxwell® FSC Preventive Maintenance

In order to keep the system operating at peak performance, we recommend that Maxwell® FSC Instruments receive a Preventive Maintenance check after 12 months of use. During this procedure, our qualified service personnel test the instrument, check parts for wear and replace them as needed. Additionally, the system is aligned and performance is verified. Documentation for your files is provided. The preventive maintenance service is performed by returning the instrument to an authorized service center.

*May not be available in all countries. Contact your local Promega representative for more information.

Specifications

You are viewing: SA3102 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3103 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3101 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3104 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3110 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3111 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3112 Change Configuration

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA3113 Change Configuration

Certificate of Analysis

Search by lot number

Let's find the product that meets your needs.

Talk to a Scientist

Chris

Chris

US